Mary Claiza Hernandez Paule

About the Candidate

I bring 15 years of diverse professional experience, including 11 years as a Branch Supervisor at Western
Union, roles as a Retail Branch Manager in the electronics industry, and a Performance Management Analyst in
the financing sector. Additionally, I have 4 years of expertise in customer service and technical support. My
detail-oriented approach and commitment to delivering exceptional customer service have contributed to my
ability to resolve technical issues efficiently and ensure client satisfaction.
I am highly computer literate and excel in Operations and Administration services, with advanced proficiency in
Microsoft Excel, Word, PowerPoint, and Outlook. My expertise extends to loans, banking, performance
management, and data analysis. With a degree from De La Salle Araneta University, I am a results-driven
professional with a strong foundation in research, problem-solving, and business operations.