Michael Angelo Cruz

About the Candidate

Michael Cruz
Muntinlupa City, Philippines
Email: [email protected]

Objective:
Aspiring Meta & TikTok Media Buyer and Digital Marketer with 10 years of call center experience (including fraud prevention and customer service) and 3 years of paid ads experience. Passionate about helping businesses grow through effective digital marketing strategies.

Work Experience:
Vinta Solutions – Meta & TikTok Media Buyer (2022–2025)
• Developed targeted ad campaigns, optimized Facebook campaigns, conducted ad testing and market research.

JP Morgan & Chase – Fraud Prevention Analyst (2020–2022)
• Handled high-value check deposit reviews, collaborated on fraud prevention strategies.

PayPal (Venmo) – Customer Service Team Member (2019–2020)
• Resolved unauthorized transactions, managed customer communications.

Education:
University of Perpetual Help, Bachelor’s Degree – Hotel Restaurant Management

Key Skills:
Meta Ads, TikTok Ads, Social Media Marketing, Research & Analysis, Competitive Research, Inbox Management, Customer Service Assistance

Tools:
Meta Business Suite, Facebook Ads Manager, Canva, Hootsuite, Buffer, Zendesk, Asana, Trello, Notion, Google Suite

Certifications:
• Content Marketing: Business Growth w/Content Marketing + AI (Udemy)
• Facebook Ads & Facebook Marketing Mastery 2023 (Coursenvy)
• FAMA Facebook Ads Masterminds 2024
• The UpWork Freelance Masterclass with Digital Marketing