Michael Mico Fernando Miranda

About the Candidate

TOP DRAWER MERCH. LOGISTICS ASSISTANT AND CUSTOMER SUPPORT REP
February 2022 – May 2023
● Creating labels and orders for shipments
● Organizing the inventory of merchandise of artists
● Calling shipping companies for any possible delays
● Submitting request for returns
● Coordinating with other departments for release date, stocks and ship dates.
● Answering tickets about customer inquiries
● Clearing out holds for shipments

DIAVOX INC. MANILA, PHILIPPINES APPOINTMENT SETTER (Auto dealership)
June 2021 – February 2022
● Making outbound calls to book customers for services.
● Updating dealers records based on clients information
● Providing information about the dealers and services provided
● Updating daily logs of the dealers assigned

FOOD STYLES London, United Kingdom
FOOD CATEGORIZER November 11, 2019 – March 30, 2020
● Curated the company’s food application based on the restaurants around England.
● Coordinated with groups regarding the layout and design of the apps
● Researched food techniques, allergens, and procedures of which foods are made by the restaurants.

THE NEST KITCHEN ALABANG, PHILIPPINES CUISINIER DE PARTIE / R&D CHEF February 24, 2017-July 8, 2019
● Managing a kitchen operation with 22 staff
● Food costing/control and menu development
● Implementing and applying Servsafe certified procedures
● Interviewing, training and supervising commis and cuisinier
● Supervising daily services and making sure standards are met
● Constructs and delivers memos to employees and different departments
● Making departmental plans, organizing events and conducting product knowledge for the kitchen and the dining staff
● Work hand in hand with the Asst. Executive Chef with regards to events, menu, and schedule planning

AGENCY SUPERVISOR January 28, 2016- February 28, 2017
● Monitors employees decorum
● Oversees employees attendance
● Constructs and delivers memos to employees
● Coordinates and distributes pay slip to employees
● Ensures that all employees maintain proper grooming and wears proper uniform
● Monitors employee productivity and providing constructive feedback and coaching
COMMIS July 6, 2015- February 28, 2017
● Organizing stocks, chillers, and freezers, and labeling them
● Worked in multiple stations like Expo, Grill, Pasta, Wok, Sauté, Fry, and Colds
● Developing new dishes for events such as New Year’s, Valentines, and other promos
● Butchering poultry, beef and seafood Preparing soups, sauces, garnishes and mise for operation

THE LOBBY KITCHEN ALABANG, PHILIPPINES INTERN (720 hours) October 7- December 31, 2014
● Making sauces, soups, and dressing
● Preparing garnishes and mise for operation
● Organizing chillers, freezers and dry stockroom and labeling items