Michael Ordoyo

About the Candidate

Name: MICHAEL ORDOYO

CONTACT INFORMATION
Email: [email protected]
Contact Number: +63 905 330 3833

PROFILE
Virtual Assistant for 2 years; Customer Service Representative for 3 years and 10 months; Property Manager for 1 year and 3 months; and Technical Assistant for 3 years and 2 months

EDUCATION
Bachelor of Science in Electrical Engineering
Iloilo Science and Technology University

WORK EXPERIENCE

1.) VIRTUAL ASSISTANT | Jan 2022 – July 2024 (2.5 years)
Freelance
Handled emails, managed calendars, social media accounts, and customer accounts using Kartra and Airtable
ordered wires for loans by gathering documents and encoded necessary information in various warehouse bank portal produced content through research and completed the layout on Canva

2.) TECHNICAL SUPPORT | Sept 2022 – Jun 2023 (9 months)
Acquire BPO Philippines
Consistently held the title of overall top-performing agent for several months, supported by a substantial amount of positive customer feedback

3.) TECHNICAL SUPPORT | Nov 2020 – Dec 2021 (1 year)
Sutherland Global
Recognized as the top sales agent for several months, garnering a multitude of positive feedback from customer surveys

4.) PROPERTY MANAGER | Dec 2016 – Mar 2018 (1.25 years)
First Oceanic Property Management, Inc.
Oversaw operations for two buildings, spearheading a team of around 50 workers; worked closely with the construction team to ensure completion of remaining tasks; and conducted regular coordination meetings with the tenants’ administration team

5.) TECHNICAL ASSISTANT | Jul 2015 – Oct 2016 (1.25 years)
Ayala Property Management Corporation
Managed the construction of new buildings and the renovation of tenant spaces; ensured the functionality of all equipment and facilities; and promptly addressed any technical issues that arose

STRENGTHS

• organizational skills
• customer service skills
• adaptability
• teamwork
• technical skills
• integrity
• reliability

REFERENCES

1.) Richard Franz Arrabis
Legal Content Editor
Reed Elsevier Iloilo
+63 950 010 0473

2.) Franz Geordad Garcia
Team Leader
TaskUs Cavite
+63 975 447 8361

3.) Ebrham Rey Illejay
Technical Support
Sitel Mandaluyong
+63 921 704 7124