About the Candidate
A highly motivated Christian with two years of experience in the BPO industry, handling challenging and upset customers effectively. Demonstrated the ability to manage difficult situations while providing helpful solutions to the best of my knowledge. Committed to offering assistance and sharing information with those in need. Eager to learn and collaborate with others to achieve results.
Education
2019-2022
UNIVERSITY OF RIZAL SYSTEM
BACHELOR OF ELEMENTARY EDUCATION
Experience
MARCH 2023 - MAY 2024
PROBE CX
Sales Representative
Handled inbound and outbound sales for existing customers to take advantage broadband services.
October 2022 - February 2023
TELEPERFORMANCE
Customer Service Representative
Managed Pre- enrollment for new and existing customers to enroll their health plans or medicines.
May 2022 - September 2022
CONCENTRIX
Technical Support Representative
Handled customer’s query regarding phone/service providing technical support and providing new deals and offers available.
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