Nher H. Abiles

About the Candidate

Employee Details

CUSTOMER SERVICE REPRESENTATIVE
IBEX –
Walmart Delivery Support
Responsible for providing fast and
effective resolution for the driver’s
concern with their Walmart Delivery app.
October 2023 – January 2024

IQOR ( T-Mobile For Business )
Customer Service Representative
January 2023 – September 2023
Engages directly
Multitask effectively
Asks Direct Relevant Questions
Provides fast and effortless solution
Responsible for providing clarification
and awesome resolution for the business
customer’s concern with their T-mobile
account.
Build sustainable relationships and trust with
customer accounts through open and
interactive communication
Was assigned to be CSAT Driver.
With certificate of Lowest C&A Rate 317.65%.
With certificate of Top 3 Account Expert with
an average of 106.48%.
To enhance my skills and learn more.
To be able to work in a career oriented and
challenging environment that promotes
personal growth, and uplifts professional
development
Responsible for providing clarification and
outstanding resolution for the customer’s
concern with their Revolut account.

Teletech ( Revolut ) –
Customer Service Representative
June 2022 – November 2022
Engages proactively
Multitask effectively
Asks Direct Relevant Questions Understands
Trigger Statements
Provides clarification and long term
resolution

Nick’s Photography – Photo
Editor
March 2015 – March 2017
Responsible for enhancing photos, and
videos using Adobe and interacting with
clients with their perspectives on how the
product should look likes.
Assign projects to co-workers and
keep track of the deadlines
Review photos, edit and make
necessary changes
Stay up to date with Adobe
Photoshop and Adobe Premiere
Outside of the box resolution
6 times employee of the month