Nicole Silva

About the Candidate

NICOLE M. SILVA
Guihing Hagonoy, Davao del Sur, 8006
[email protected]
Cold Caller| Appointment Setter
Profile
Driven by my passion for engaging with people, I am eager to pursue a role
where I can create a significant impact. I am particularly drawn to
opportunities that enable me to continually broaden my horizons and remain
at the forefront of industry trends. During my tenure at C&M Investments, I
actively pursued professional development, focusing on establishing rapport
with prospective leads not solely for successful calls, but to ensure their
comfort and confidence. I am enthusiastic about taking on new challenges and
am now seeking a position with a forward-thinking and innovative company
that embraces technological advancements. I am eager to apply my background
to contribute to mutual success aligned with your company’s vision. I welcome
the opportunity to discuss how my skills and experiences can benefit your
organization.
WORK EXPERIENCE/EXPOSURES
2023-2024
Lead Generation and Appointment Setter
SB HOMEBUYERS | FLORIDA, US
For one year, I maintained regular communication with clients and leads,
updating records and creating efficient tracking systems. I prepared accurate
records and reports to support strategic decision-making processes and
managed and organized email communications to ensure timely and effective
responses. Additionally, I handled calendar management and scheduling of
executive meetings to optimize time and productivity.
2022 – 2023
Appointment Setter
Convertwire
For one year, I called prospective investors through the CRM, handled
appointment scheduling using Monday.com, and ensured that prospective
investors were genuinely interested and willing to invest in the company.
EDUCATIONAL BACKGROUND
College
Cor Jesu College,Inc. – Bachelor of Science in Computer Science
Sacred Heart Ave, Digos City, 8002 Davao del Sur
KEY SKILLS
Technical Proficiency:
• CRM Software Management (Monday.com, HubSpot,Podio)
• Dialer (Google Voice, Mojo Dialer, Enzo Dialer, Calltools)
• Social Media Platforms (Facebook, Instagram)
• Email Marketing
• Scheduling Tools (Calendly)
• Data Management and Analysis
• Basic Coding and Programming Knowledge (JAVA LANGUAGE)
Communication Skills:
• Effective Verbal and Written Communication
• Client and Lead Engagement
• Professional Email Etiquette
Organizational Skills:
• Calendar Management
• Task Prioritization
• Record-Keeping and Documentation
Marketing and Sales Skills:
• Lead Generation Strategies
• Appointment Setting Techniques
• Social Media Marketing
• Advertisement Creation and Campaign Management
Analytical Skills:
• Data Analysis and Reporting
• Strategic Decision Support
• Problem-Solving
Customer Service Skills:
• Building and Maintaining Client Relationships
• Understanding Customer Needs and Preferences
• Handling Inquiries and Providing Solutions
Administrative Skills:
• Scheduling and Time Management
• Administrative Support
• Multitasking and Handling Various Responsibilities