About the Candidate
Resourceful and dependable Technical Support and Customer Support Professional with over 8 years of experience delivering high-quality service across chat, email, and phone channels. Skilled in troubleshooting software and connectivity issues, managing up to five live chats simultaneously, and maintaining composure under pressure. Known for being adaptable, quick to learn new systems, and committed to customer satisfaction. Seeking a stable, long-term remote role where I can apply my expertise and continue growing professionally.
Skills
Adaptabilitybasic networking knowledgebilling and subscription supportclear written and verbal communicationconfidential data handling.customer service communicationGoogle Workspacelive chat and email supportMultitaskingproblem solvingprocess documentationSalesforceSlackTechnical troubleshootingticket managementTime ManagementZendeskZoom
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