About the Candidate
I am Rachel Anne Tolentino, a customer service professional with over three years of experience in the BPO industry. I have worked with reputable companies such as Alorica (T-Mobile account), TaskUs (Shopify e-commerce), and Dida (travel support), where I consistently delivered excellent customer support by resolving technical issues, assisting users, and managing inquiries efficiently.
Known for my strong communication skills, attention to detail, and ability to multitask, I am dedicated to providing exceptional service and contributing positively to team performance.
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