Raya Parongan

About the Candidate

PROFESSIONAL EXPERIENCE:

LEGAL ADMINISTRATIVE ASSISTANT / CALENDAR CLERK

United Services Plus, Inc.
California, U.S.A. (Remote) | April 2024 – Present

Significant contributions during this role comprises troubleshooting issues, modifying and updating standard procedures to keep up with new developments and reduce motion denials. Tasks include:

• Manage legal and medical documentation, including receipt, organization, and retrieval
• Prepare, file, and serve legal documents to relevant case parties
• Correspondence with management and case parties
• Maintain and update internal systems and public adjudication records
• Train, supervise, and delegate tasks to team members
• Generate reports as required by management
• Provide support and assistance to colleagues as needed

VIRTUAL MEDICAL SCRIBE

eData Services Philippines, Inc.
Taguig City, Philippines | September 2023 – April 2024

A proud accomplishment during this role include having helped grow the account from just one person
to a team of four with the addition of offered services. Tasks include:

• Transcribe live and recorded clinic encounters accurately
• Draft medical reports following established standards
• Develop and update Standard Operating Procedures (SOPs)
• Train, supervise, and delegate tasks to team members
• Monitor team compliance with established SOPs
• Perform data entry and maintain organized records
• Generate reports as required by management
• Coordinate with management and client

EARLY EXPERIENCE:

E-COMMERCE OPERATIONS
Various roles & organizations | 2020 – 2023

Contributed to a variety of small business operations which developed flexibility, adaptability, initiative,
and e-commerce skills. Some functions include:

• Manufacture printed and stationery products
• Monitor inventory levels and ensure stock availability
• Organize, track, and fulfill customer orders
• Manage listings on online platforms
• Monitor and maintain online storefront operations

TECHNICAL SKILLS & TOOLS:

• Microsoft Office Suite: Word, Outlook, Powerpoint, Excel (incl. Macros, VLOOKUP)
• Google Workspace
• EMR/EHR Platforms: eClinicalWorks, PracticeFusion, ModMed, Conexem
• Case Management Systems: EAMS, CompData, GoCompData
• Pharmacy Management Software: DigitalRx
• VoIP Tools: Zoiper/X-lite, 3CX, RingCentral
• Transcription Tool: Express Scribe
• Digital Design: Canva
• Document Management: Docupace, Adobe Acrobat, Dropbox