Rezzel Vardeleon

About the Candidate

PROFESSIONAL SUMMARY
Detail-oriented Virtual Assistant with over 5 years of experience managing a remittance and bills payment
business. Skilled in customer service, transaction processing, data entry, and administrative support.
Experienced in communicating with clients, maintaining accurate records, and managing daily operations.
Seeking a remote opportunity where I can support businesses with organization, customer support, and
administrative tasks.
CORE SKILLS
• Customer Service & Client Communication
• Data Entry & Record Management
• Email & Chat Support
• Calendar Scheduling
• Administrative Support
• Microsoft Office (Word, Excel)
• Google Workspace
• Canva & Basic Graphic Design
PROFESSIONAL EXPERIENCE
Owner / Operator – RV Bills Payment & Remittance Services
September 2020 – August 2025
• Managed daily remittance transactions including cash-in/cash-out and bills payment services.
• Maintained accurate financial records and customer transaction logs.
• Provided customer support and resolved transaction concerns.
• Organized documentation and monitored daily operational reports.
Client Care Specialist – AesthetiQ
April 2019 – April 2020
• Responded to customer inquiries and scheduled client appointments.
• Maintained organized client records and encoded documents.
• Handled customer concerns and ensured positive client experience.
Shift Leader – The Makers Market (Singapore)
September 2018 – January 2019
• Supervised daily store operations and staff coordination.
• Managed POS transactions and inventory monitoring.
• Assisted customers and handled product inquiries.
EDUCATION
Bachelor of Science in Tourism Management – Baliuag University 2011 – 2015