Ruth Ann Rodriguez

About the Candidate

+639287050354
https://www.linkedin.com/in/ruth-ann-rodriguez-58837b109/
[email protected]
Ruth Ann Rodriguez

Profile
I am a proactive, people-oriented professional with expertise in recruitment, virtual assistance, appointment setting, and digital marketing. Throughout my career, I have honed my skills in supporting teams remotely and fostering business growth by connecting them with the right talent and audiences.

 

In recruitment, I have managed the entire hiring process—from sourcing and screening candidates to onboarding—always with a focus on achieving success. As a virtual assistant and appointment setter, I have efficiently handled schedules, implemented marketing strategies, and utilized CRM tools to ensure seamless daily operations. My background in digital marketing encompasses content creation, social media management, and email marketing, providing me with a comprehensive approach to crafting unique and successful brand identities.

 

Above all, I am meticulous, organized, and adaptable. I take great pride in being a reliable resource for others, delivering results with passion and effectiveness, even in high-pressure situations.

Activities and interests

·       Gaming

·       Reading

·       Dancing

·       Travel

·       Great food

·       Watching TV series

·       Single Mom

 

WORK EXPERIENCE

Versatel Marketing LLC (REMOTE)

Recruitment Specialist | Florida, USA

April 2017 – March 2025

❖ Recruiting Sales experts.

❖ Create and post Marketing Campaigns

❖ Send out daily endorsements and reports

❖ Facilitate the recruitment process by conducting initial interviews, administering audio recording assessments, overseeing mandatory test calls, and coordinating onboarding procedures for training and final interviews.

❖ Monitor applicants’ progress for 30 days

❖ Create Digital Marketing campaigns

❖ Sourcing agents through online employment platforms

v  Utilized LinkedIn Recruiter to find and establish contact with candidates.

v  Developed list of contacts in healthcare insurance sector, maintaining strong pipeline of candidates.

v  Recruited and secured 1000+ candidates annually.

 

 

MyVirtudesk (REMOTE)

Virtual Assistant/ISA | Washington, USA

April 2017 – October 2017

❖ Call the following types of leads for appointment setting and follow up ▷ Buyers ▷ Sellers (FSBO) Seller (Expired)

❖ Manage Marketing campaigns for clients.

❖ Design Social Media marketing accounts for clients. (Create Blogs, Facebook account and Instagram account)

 

System used:

❖ Espresso Agent ❖ Liondesk ❖ Skype

 

 

MyOutdesk (REMOTE)

Virtual Assistant/ISA | California, USA

September 2014 – April 2017

 

v  Call the following types of leads for appointment setting and follow up ▷ Buyers ▷ Investors ▷ Sellers (FSBO) ▷ Seller (Expired)

v   Circle Prospecting

v  Manage MLS

v   Manage Marketing campaigns for clients.

v  Transaction Coordinator – create Buyer Broker Contracts

v   Create database for clients in eEdge and create drip campaigns on different types of leads.

v  Design Social Media marketing accounts for clients. (Create Blogs, Facebook account and Instagram account)

 

•System used:

♦ Vulcan7 ♦ RingCentral ♦ TeamLeads ♦ eEdge ♦ BoomTown ♦ Zillow & Trulia ♦ Zurple ♦ Virtual Tour ♦ Dotloop ♦ RedX ♦ Wordpress ♦ EspressoAgent ♦ BetterVoice

 

 

Upwork

Email Support

March 2014 – August 2014

 

vAnswer customer inquiries through email

vAble to handle accurate and appropriate email responses

vI was able to maintain and exceed my performance goals in 2 months’ time

 

 

Convergys Philippines

Technical Support Representative

June 2013 – February 2014

 

v  Job responsibility: •Handling inbound calls •Perform troubleshooting for post paid subscribers •Set up Technician dispatch if needed • Perform follow up call and assisting postpaid subscribers any inquiries about AT&T Uverse internet modem, cable TV and cVoip phones

 

v  The first and ONLY agent to receive the Presidential Commendation in AT&T Uverse since it was established in UP Techno Hub and consistently getting above average rating a month.

 

 

 

 

IBM Daksh Philippines

Customer Service Representative

September 2008 – April 2013

 

 

v  Job responsibility •Handling supervisor calls •Perform root cause analysis weekly •Conduct topic refresher to CSRs •Generate End of Day report daily as per assigned by our Manager in Escalations.

v  •Customer Service / Accounts Specialist / Technical Support / Order support / Sales

 

v  Awarded IBM’s Top Talent for 2 consecutive years and received 100% rating on Call Listening conducted by Sprint US Quality Team.

 

Key skills

·       Team player

·       Excellent listener

·       Friendly, courteous, & service oriented

·       Poised under pressure

·       Staff training & coaching

·       Recruiting & hiring talent

·       Quality assurance

·       Solid written & verbal communicator

Education
Bachelor of Secondary Education Major in Mathematics

BISCAT formerly Camarines Sur Polytechnic Colleges – Naga Campus
June 2004 – March 2008
Secondary Education

Naga City Science High School Secondary

June 2000 – April 2004