Samantha Faye Medina Lansangan

About the Candidate

I am a dedicated and results-driven Customer’s satisfaction with 2 years and 7 months of total experience in Customer service and Collection. Throughout my career, I have demonstrated a consistent ability to deliver   customer satisfaction. My passion for Customer’s satisfaction has fueled my commitment to continuous learning and improvement.

In my previous role at Concentrix, I successfully mold my self to be the more understanding in every situation, which resulted in good feedback and most importantly satisfaction in every customer. This experience honed my skills in active listening, pro-active approch and eager to resolve each concern. Will be a huge contribution to the industry of Customer Service.

I believe I should be considered over other applicants because of my unique combination of determination to help, to learn and to enhance the skills that i currently have. I bring not only technical expertise but also a strong ability to be a Customer centric professional, that is used to adapt in fast faced changing environment.

What differentiates me is my proactive approach to problem-solving and my commitment to delivering excellence. I am passionate about helping and making other feel satisfied and herd, I thrive in environment where innovation and collaboration are encouraged. My ability to quickly adapt and continuously seek improvement has allowed me to consistently exceed expectations.

Additionally, I am a strong believer in a relevant value such as customer-centric approaches, sustainability, and lifelong learning. I am confident that my enthusiasm, dedication, and unique perspective will add significant value to your team and help drive your organization’s success.