Suzette Pamat

About the Candidate

SUZETTE D. PAMAT

📍 Davao City, Philippines (Open to Remote Work)
📧 [email protected]
| 📱 +63 912 736 9524 / +63 956 854 6931
🔗 linkedin.com/in/suzette-pamat-819389268

PROFESSIONAL SUMMARY

Detail-oriented and highly organized professional with over 3 years of administrative experience and 6 years in operations support. Skilled in managing schedules, coordinating office activities, and ensuring smooth day-to-day operations. Demonstrated expertise in client relations, data management, and HR support. Known for adaptability, reliability, and a commitment to delivering accurate, high-quality results.

CORE SKILLS

• Office Administration & Clerical Support
• Calendar & Email Management
• Data Entry & File Organization
• Document Preparation & Transcription
• Customer Service & Client Relations
• Bookkeeping Support (Xero, Basic Accounting)
• Online Research & Lead Generation
• HR Support (Recruitment, Onboarding, Record-Keeping)
  Tools: MS Office, Google Workspace, Canva, Trello, Asana, Monday.com, Xero, CapCut

PROFESSIONAL EXPERIENCE

Lead Generation Specialist
Direct Allied Agency (US Company, Remote) | Jun 2023 – Aug 2023

• Researched and identified leads matching the target market.
• Reached out to potential clients via email and social media platforms.
• Maintained and updated CRM records with accuracy.
• Tracked lead generation performance and provided improvement insights.

Operations Staff / Vault Custodian
Davao Helens Pawnshop (Private Company, Onsite) | 2012 – 2017

• Oversaw daily operations, financial performance, and overall profitability.
• Assisted colleagues and departments with transactions and compliance.
• Managed customer service, sales operations, and branch planning.
• Appraised pawned items and guided new staff members.

Administrative Assistant / HR & Audit Support
Davao Helens Pawnshop (Private Company, Onsite) | 2009 – 2012

• HR Assistant (2010–2012): Handled recruitment, onboarding, employee relations, benefits, and record-keeping.
• Audit Assistant (2009–2010): Conducted internal audits on inventory and transactions, documented findings, and recommended process improvements.

Sales Inventory Clerk
Toy Kingdom Company | 2008 – 2009

• Managed stock inventory and ensured product availability.
• Assisted customers with product inquiries and purchases.
• Prepared daily, monthly, and quarterly sales reports.

Sales Associate Staff
NCCC Mall Company | 2008 – 2008

• Provided excellent customer service and maintained product displays.
• Monitored daily sales and assisted in stock management.

Freelance Real Estate Agent
Self-Employed | 2008 – 2009

• Assisted clients in buying, selling, and renting properties.
• Created marketing materials and maintained client relationships.

EDUCATIONAL BACKGROUND

Bachelor of Science in Nursing (Undergraduate)
Davao Doctors College | 2004 – 2008
Completed coursework toward a BS in Nursing; unable to finish due to financial constraints.

Secondary Education
General Baptist Bible College | 2000 – 2004

CERTIFICATIONS

• Xero Advisor Certified – Sep 2025
• Bookkeeping NCIII – TESDA
• Basic Accounting (Level 1 & 2) – Bookkeeper Secret Academy (2025)
• Introduction to Bookkeeping – Aug 2025
• Journalizing Transactions – Aug 2025
• Posting Transactions – Sep 2025

CAREER OBJECTIVE / NOTE

I am committed to continuous learning and professional growth. With a strong background in administration, operations, and client support, I aim to contribute as a reliable and results-driven team member in a dynamic work environment.