About the Candidate
I look forward on being part of a challenging organization, where my abilities and skills be developed and utilized, to perform task and responsibility in an effective and efficient manner and impart knowledge and skills on management and service industry.
Experience
• Diagnose customer’s service issue and provide proper resolutions based on diagnosis utilizing tools efficiently
• Review and explain billing statements
• Build rapport to enhance customer relationship and strengthen trust towards customer service.
• Bills Payment, Forex, Western Union and Customer Service (Assists Customers, Giving promos to shoppers and Sends and Balances promos availed by shoppers.)
• Money orders and Western Union transactions, reconciling the safe, balances and accounts for allcashiering tills and Cashiering in Counter Checkout also helping TL’s for shelftags and itemized the items.
• Payment Review/Check
• Payment Audit/Deposit
• Bank Deposit
• Bank Transfer Money
• Customer Service Representative (Chat Support)
• Admin and secretarial task
• Spent majority of time performing copying-editing (encoding) responsibilities.
Skills
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