Karla Jane Ramos

About the Candidate

Karla Jane C. Ramos
101 Xavierville, Loyola Heights, Quezon City
+639-6090-56000
[email protected]
To acquire a position within the field of Information Technology with a company that will allow
me to demonstrate my skills, knowledge, and desire to grow as an individual.
Experience(s)
2016 – 2022
RA Computer Trading Inc.
General Manager and Head technician for Hardware and Software
• Assembling hardware components
•Installing Operating System and Data processor
•Responsible for analyzing and evaluating technical concerns
•Assisting with a wide range of issues, including connection problems, network
failures, poor computer programmes and data transfer
•Providing technical support to clients and end users
•Invoicing and documentation
•Distributing products to customers and clients
September 2022 – May 2023
Covey Health Solutions Inc.
Member Services Advocate
•Processing claims/ sending members their medications through mail order.
•Following HIPAA privacy law/guidelines.
•Addressed and resolved customer product complaints empathetically and
professionally.
•Handling Part-D Plan and (Prescriptions) • Billing / GCR
2
June 2023 – June2025
TaskUs Inc. Chateau Anonas
(Turo Active Trip Agent)
• Handling email and calls from guests and/or hosts
•Processing refunds, invoice(s)
•Alteration with reservation such as: Vehicle swap, trip extension,
modifying trips
•Processing early/late return, vehicle impound escalation
• Host vehicle re-listing, alteration with listing and pricing
Education
University Of Manila
June 2012 – March 2013
Bachelor of Science in Accountancy Major in Financing Accounting
Jose F. Diaz Memorial High School
June 2007 – March 2012
Quirino Elementary School
June 2000 – March 2007
Competencies
•Leadership
•Data Management and Analytics
•Project management skills Attention to details Problem solving
•Communication
•Understanding to system and networks