Account Manager

About the job

Bot MD is a Y Combinator funded startup with the mission of Empowering Doctors around the world. Our core technology, “Bot MD”, is a proprietary medical A.I. chat engine that can be integrated with any hospital and clinical information system and used to power any chat platform (e.g. WhatsApp, Facebook Messenger, Viber) to help doctors and nurses automate patient engagement and remote monitoring.

We are looking for a passionate and driven Account Manager to join our growing team to support our enterprise hospital and clinic customers in the rollout and implementation of Bot MD products across the Philippines. This role will be a great fit for you if you love driving growth, get excited by engaging with clients and are passionate about using data to drive insights into actions and delivering results.

In this role, you will report directly to the Regional Sales Manager and help to strengthen the playbook of Bot MD’s account management strategies across the Philippines. If you love working in fast-paced and creative environments, have a passion for healthcare and want to help change the world, please come talk to us!

Responsibilities

Drive sales and revenue growth for hospitals and clinics across the Philippines

Ensure customer satisfaction by orchestrating a well-developed rollout and implementation strategy of the Bot MD products

Develop a deep understanding of the metrics and drivers for success, and communicate data-driven recommendations to guide execution of goals

Collaborate with internal stakeholders to drive process and product improvements to support client renewal and revenue growth

Uncover new opportunities within existing clients to enable up-sell and cross-sell conversations.

Opportunity to build a playbook to scale across the region

Qualifications

3+ years of sales and account management experience; with relevant account management or client success experience in the healthcare or startup tech related fields

Passionate about Bot MD’s products and impacting healthcare

Love technology and possess a deep understanding of SaaS products, ideally with experience managing hospital and clinic stakeholders within the medical industry

Experience in collaborating with cross functional teams (product management, solutions delivery, engineering)

Team player with great communication skills and a can-do spirit