Confirmation Manager

Payless Kitchens And Baths

john@paylesskitchensandbaths.com

JOB TYPE: Full-Time Permanent

HOURS: Sunday to Friday

COMPENSATION: $6.50/hour

Skills Required:

MUST HAVE: 3+ years of experience in a customer service call center environment (Dispatching company, travel assistance, delivery/transportation account)
Being SME, Trainer or Team Leader is a plus.
This is not a typical Manager role where you will handle a team, you need to take outbound/inbound calls. The additional responsibilities are: You will provide feedback in the scripting, listen to calls, and collaborate with the client.

Job Description

Schedule appointments
Confirm appointments
Manage geography/routing of set appointments
Answer inbound calls and make outbound calls
Provide Customer Service
Manage sales team schedules
Text and Email correspondence with clients / sales team
Other tasks as assigned

Benefits:

Paid Training
Paid Holidays
13th Month Pay after 1 full calendar year of employment
Spiffs and Contests
Commission opportunities

We are very particular when it comes to communication skills and also the account you handled. Please make sure that is related to the Dispatching company, travel assistance, delivery/transportation account.

THANK YOU!