Should have at least 2 years of relevant experience as a CS Manager for ECommerce Product
With an excellent communication skills written and oral
Has a proven track record of process improvement and writing SOPs (Six Sigma Level or Project Management is a plus)
Expertise in using Gorgias or Zendesk is a must
Has a flexibility to work with customer support working 24/7

Salary: $1800 to $2000 Monthly

With Paid Leaves and Yearly Appraisal

Ecommerce Customer Support Manager