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Elevate and Delegate

Description

We are looking for a General Administrative Assistant to work on various admin tasks for our US client with a Cleaning Business. Duties of the Administrative Assistant include assisting with daily office needs and managing our company’s general administrative activities. If you also have previous experience as a Secretary or Executive Administrative Assistant and familiarity within our industry, we’d like to meet you. Ultimately, a successful Admin Assistant should ensure the efficient and smooth day-to-day operation of our office.

About You

  • Excellent English Communication Skills
  • Tech-Savvy
  • Comfortable with Softwares
  • An eye for details
  • Able to work with minimal supervision
  • Must have the initiative to do tasks on their own
  • Self-motivation – ability to take on new tasks and learn/problem-solve quickly

Requirements

  • Answer inbound calls and emails and make outbound calls as necessary
  • Offer the products and services to the interested leads
  • Handle customer inquiries on all communication platforms used by the business
  • Assist in scheduling appointments/site visits
  • Ability to write clear and concise emails to prevent confusion
  • Be the first point of contact for customers
  • Possess an empathetic demeanor over the phone
  • Updating client information, processing orders over the phone, etc
  • Coordinating with the boots-on-the-ground/cleaners for scheduled jobs
  • Manage leads as they come in
  • Assist in recruiting US staff, manage the Indeed job listing, review applicants, and help the client in onboarding the new employee
  • Maintain and manage records and other business and/or client information
  • Manage the social media pages of the business
  • Assist in invoicing and billing
  • Willingness to be assigned to other administrative tasks

Benefits

  • Paid Time-off
  • Paid Holiday

Salary: $600 – $900 USD/month

Technical Requirements

  • Dedicated workstation at home
  • 30 MBPS minimum Internet connection
  • Backup device and Internet in times of power outages
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