Scrum Master

We are seeking a highly motivated Scrum Master / Agile Lead / Delivery Manager to guide and inspire our development teams, ensuring the successful delivery of projects while fostering a culture of continuous improvement. You will be responsible for coordinating multiple teams, implementing agile practices, and driving efficiency across the organization.

Key Objectives

• Champion the use of metrics and objective measures to track team performance.
• Inspire, organize, and support teams, identifying growth opportunities.
• Identify and resolve controversial issues in internal and external interactions, seeking win-win solutions.
• Guide teams to stay on track with agile techniques, fine-tuning approaches to align with overall strategy.
• Promote continuous improvement by setting goals, defining milestones, and assigning responsibilities.

Responsibilities

• Manage Agile procedures, including PIP planning, iterations, demos, and retrospectives.
• Conduct assessments of engineers and product team leads.
• Maintain a general development plan in Jira, monitoring deadlines and task completion.
• Coordinate 3 development teams, ensuring autonomy and operational efficiency.
• Propose effective methods and approaches to achieve business results in alignment with company priorities.
• Build and maintain realistic planning and execution processes with teams to ensure timely deliveries.
• Define and utilize key metrics to analyze and improve team performance.
• Effectively manage conflicts and train teams to handle challenges proactively.
• Act as facilitator, process manager, mentor, and change agent, contributing to organization-level process improvements.

Required Skills and Qualifications

• Minimum 3 years’ experience as a Scrum Master, Agile Leader, or similar role in development/testing teams.
• Proficiency with Agile tracking tools (e.g., Jira, Confluence).
• Ability to plan iterations, resolve conflicts, and remove bottlenecks.
• Skilled in facilitating meetings and interacting with multiple management levels.
• Experience conducting team assessments and evaluating effectiveness.
• Strong understanding of the software development lifecycle (SDLC).
• Systems thinker capable of seeing the big picture and identifying root causes.
• Practical knowledge of Scrum and Kanban methodologies.
• Excellent written and verbal communication skills in English.

Preferred Skills and Qualifications

• Certifications in Leadership, Agile Leadership, Scrum Mastering, or People Management.
• Experience in e-commerce.
• Certification as Agile Coach or Scrum Master.
• Educational background in Computer Science or related field.