About the Candidate
ALLYSHIA LAURICE LAZARO
Bachelor of Science in International Tourism Management
57 J. Ramos st., Brgy. 7 Caloocan City, Metro Manila
Contact No. +639852368281
E-Mail Address: [email protected]
Summary
A motivated and detail-oriented individual with a background in contact center training. Proficient in communication, time management, and creativity. Seeking an opportunity to apply my skills as a virtual assistant at VA Hub.
Skills
Communication: Excellent written and verbal communication skills, including active listening and clear articulation.
Customer Service: Ability to handle customer inquiries and resolve issues effectively, providing exceptional service.
Time Management: Strong ability to prioritize tasks, manage time efficiently, and meet deadlines.
Organization: Proficient in organizing digital files and data, and maintaining an orderly workspace.
Creativity: Innovative approach to problem-solving and finding new ways to complete tasks.
Attention to Detail: Meticulous in managing and completing tasks with precision and accuracy.
Adaptability: Ability to adjust quickly to changing priorities and challenges in a fast-paced environment.
Technical Proficiency: Familiarity with digital tools and platforms such as Microsoft Office, Google Workspace, and CRM software.
EXPERIENCE
Contact Center Training
Feb 26 – March 22
Address: B66 L30 Yen Street, North Fairview Park Subdivision, Quezon City, Philippines
E-Mail: [email protected]
Completed comprehensive training focused on customer service, communication, and issue resolution.
Practiced handling various customer scenarios and provided effective solutions.
Developed time management and multitasking skills.
EDUCATION
College: Our Lady of Fatima University
Bachelor of Science in International Tourism Management (in progress)
2023 – 2027
Senior High School: Arellano University Elisa Esguerra Campus
Accountancy, Business Management
2021 – 2023
Junior High School:
Tugatog National High School
2020- 2021
Malabon National High School
2017 – 2020
Elementary:
Malabon Elementary School
Participated in workshops and training sessions in communication and customer service.
Actively sought opportunities to expand knowledge and skills in the virtual assistant field.
Interests
Passionate about utilizing creativity in tasks and projects.
Interested in staying updated on new technologies and trends in virtual assistant work.
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