Arnel Morgado

About the Candidate

ARNEL MORGADO
Tagum City | 09662335904 | [email protected]

PROFESSIONAL SUMMARY
Results-oriented professional specializing in GoHighLevel web development, funnel design, and virtual support. I
combine technical problem-solving with a strong background in customer service and administrative operations to
streamline workflows, enhance user experience, and drive project success for growing businesses.

CORE SKILLS
Customer Service • Lead Generation • Data Entry • Online Research • Office 365 • Social Media
Management • Sales • Web Development Support • CRM Management • Insurance Administration

Virtual Assistant and Web Developer | July 2025 Freelance
• Design website landing pages and funnels using GoHighLevel (GHL).
• Embed calendar booking links and optimize customer workflows.
• Edit text snippets, URLs, custom values, and checkout funnel products.
• Clone, review and maintain automation workflows.
• Adding and configuring live chat widgets on funnels.
• Executing precise brand matching (logos, colors, typography).
• Testing booking pipelines and workflow automation.
• Formatting and embedding videos and images.
• Optimizing website speed by balancing media loads.
• Writing AI-assisted on-page SEO (meta descriptions & keywords).
• Delivering immediate troubleshooting and solutions for client-facing issues via chat support.
• Executing requested site modifications and feature updates efficiently to ensure alignment with client requirements.

Sales Representative | IT Step Academy| May 2025 – July 2025
• Engaged potential leads utilizing CRM database and social media inquiries to drive enrollment
• Conduct high-impact sales presentation for IT courses
• Manage and process courses tuition transactions
• Oversee contract execution, ensuring accurate documentation
• Consult with clients to assess their needs
• Proposed creative ideas and strategies to help expand the business

Virtual Assistant and Data Entry Specialist | Auto Insurance | May 2024 – Apr 2025
• Managed auto insurance renewals and quote processing.
• Updated listings and completed renewal quote sheets.
• Requested loss runs via phone and email.
• Verified customer information and obtained signatures.

Virtual Assistant & Social Media Manager (Real Estate) | Sep 2023 – Apr 2024 (Part-Time)
• Generated leads through Google Search and Facebook Messenger.
• Created newsletters, brochures, and social media content using Canva.
• Scheduled content through Meta Business Suite (Facebook and Instagram).