Joey Albert Cadiogan

About the Candidate

JOEY ALBERT CADIOGAN
AI Automation Specialist | Full-Stack Developer

Davao City, Philippines
+63-976-179-1204 | [email protected]
Portfolio: https://jacc-automates-web.lovable.app/

PROFESSIONAL SUMMARY
Results-driven AI Automation Specialist and Developer with hands-on experience in AI-powered application development, workflow automation, API integrations, and business process optimization. Skilled in building automated workflows, integrating third-party platforms, developing AI-powered customer support assistants, and connecting CRM systems to improve operational efficiency. Proficient in JavaScript, Python, SQL, Node.js, React, n8n, Make, Zapier, GoHighLevel, and Supabase. Passionate about developing scalable technical solutions that reduce manual work, streamline operations, and improve business productivity.

TECHNICAL SKILLS
Programming Languages: JavaScript, Python, SQL, HTML5, CSS3

Frameworks and Technologies: Node.js, React, REST APIs, AI/LLM Integrations

Automation Tools: n8n, Make, Zapier, GoHighLevel, No-Code/Low-Code Automation Platforms

Databases and CRM: Supabase, CRM Platforms, Database Management, Lead Management

AI and Automation: AI Workflow Automation, AI Chatbot Development, Prompt Engineering, AI Application Development, Business Process Automation, Workflow Design and Optimization

Development Skills: Frontend Development, Backend Development, Full-Stack Development, API Integration, Performance Optimization, Technical Troubleshooting

Professional Skills: Problem-Solving, Client Communication, Process Mapping, Technical Requirements Analysis, Data Management, Automation Strategy

PROFESSIONAL EXPERIENCE
Freelance AI Automation Specialist
2024 – Present

Designed and implemented AI-powered automation workflows to reduce repetitive business tasks and improve operational efficiency by approximately 30%.
Developed automated systems for lead management, customer follow-ups, task organization, and business process automation.
Integrated AI services, APIs, CRM platforms, productivity tools, and third-party applications to create connected business workflows.
Built AI-powered customer support assistants to automate common inquiries and improve response speed and operational accuracy.
Optimized existing workflows to reduce manual effort and improve process accuracy by approximately 25%.
Implemented automated follow-up processes and real-time data tracking to support lead management and customer engagement.
Collaborated with clients to understand business requirements and translate them into practical, scalable automation solutions.
Troubleshot workflow errors, API connection issues, and data integration problems to improve system reliability.
PROJECTS
AI Business Automation System

Developed automated workflows for lead management, customer follow-ups, task organization, and customer interaction management.
Integrated AI capabilities into business processes to reduce manual processing and improve operational efficiency.
Implemented automated follow-ups and data tracking to support timely customer engagement.
Designed adaptable workflows that could be customized to different business requirements.
AI-Powered Customer Support Assistant

Built an AI-powered assistant capable of responding to customer inquiries and providing automated support.
Integrated the assistant with CRM systems to streamline customer information management and interactions.
Designed conversational workflows for inquiry handling, request routing, and structured data management.
Contributed to an approximately 20% improvement in customer satisfaction metrics through faster and more consistent automated support.
Workflow Optimization and Process Automation

Automated repetitive administrative tasks to reduce manual workloads and improve productivity.
Designed process maps, workflow logic, and API integrations connecting multiple business applications.
Applied no-code and low-code development techniques to build and deploy automation solutions.
Improved workflow reliability by identifying unnecessary manual steps and optimizing existing processes.
EDUCATION
Carmelo C. Delos Cientos Sr. National Trade School
Electrical Engineering Technology
2020 – 2024

ADDITIONAL COMPETENCIES
AI Tools and Productivity Solutions
Workflow Documentation
Business Process Analysis
System Integration and Troubleshooting
Automation Planning and Implementation
Continuous Learning and Technical Adaptability