Appointment Setter

Position Overview:

You are the first human interaction with potential clients

Job Title: Appointment Setter (Female)

Your job is to:

• Respond to inbound leads (IG, website, referrals)
• Qualify them based on budget, seriousness, and fit
• Position the company as premium and in demand
• Book high-quality appointments for the sales team

 

🎯 Core Responsibilities

Lead Response (Speed = Money)

• Call new leads
• Follow up via call + text if no answer
• Maintain consistent follow-up (3–5 attempts minimum)

 

Qualification (This is the real job)

You must identify:

• Project type (Backyard / ADU / Full Remodel)
• Budget range (must align with:
• Timeline (serious vs “just exploring”)
• Decision maker (are you speaking to the actual owner?)

👉 If they don’t qualify → politely disqualify or nurture

👉 If they qualify → move fast to booking

 

Appointment Setting (But with authority)

You don’t “ask” for meetings — you position them.

Example tone:

“We typically start with a design consultation where we go over your vision and possibilities. Based on what you told me, you’d be a great fit.”

• Offer 1–2 time slots
• Create urgency (limited availability this week)
• Confirm clearly

 

Brand Representation (Critical)

Every call should feel:

• Premium
• Organized
• In-demand
• Professional but not robotic

You are selling the feeling of:

👉 “These guys are legit. I want to work with them.”

 

CRM Management (Simple but disciplined)

Log every lead in the CRM

Track:

• Status (New / Contacted / Qualified / Booked / Dead)
• Notes (budget, personality, objections)
• Follow-up systematically

 

🧬 Ideal Candidate Profile

I do NOT want:

• ❌ Call center energy
• ❌ Pushy salespeople
• ❌ Low-level appointment setters

 

I DO want:

• Confident communicator (not needy)
• Good listener (can read people fast)
• Organized and consistent
• Understands high-end clients
• Speaks clearly and professionally
• Slight “closer mentality” but controlled

 

👉 Bonus: Experience in construction, sales, real estate, or luxury services

Schedule: 2hrs / 5 days 8:30-10:30 am LA time

If you had to describe the role in one sentence:

“Your job is to talk to homeowners who reached out, quickly figure out if they’re a good fit for our type of projects, and book serious, high-quality appointments — while making us look like a premium company.””

Someone with American accent from LATAM/South America is an advantage.