• Collections will be your #1 focus
  • Provide top-notch communication to our customers
  • Respond professionally to customer inquiries and requests in a timely manner, giving them the white glove treatment
  • Tackle past due accounts with enthusiasm and tenacity
  • Identify and resolve all accounts receivable discrepancies. Write-offs keep us up at night!
  • Become a subject matter expert in Recurly and Netsuite
  • Work collaboratively with our energetic sales and deal desk teams all day, every day
  • Provide monthly reporting and analysis on AR aging and overdue balances


  • Bachelor’s degree
  • Collections and/or accounts receivable experience
  • Ability to collect crazy amounts of cash!
  • Excel proficiency
  • Passion for working with emerging technologies with an ability to understand new technical concepts
  • Highly organized, detail-oriented, and a self-starter with zeal for taking ownership
  • Strategic thinker who operates with extreme attention to detail and accuracy
  • Ability to work independently with little direction
  • Out-of-the box thinker
  • Motivation for excellence and exceeding expectations
  • Passionate about teamwork with an optimistic outlook
  • Responsive, customer service approach
  • Ability to manage multiple projects and meet deadlines
  • Strong problem-solving and time management skills
  • Excellent written and verbal communication skills
  • Excellent work ethic
  • Thrive in a fast-paced, growth environment

Preferred Qualifications:

  • Experience with Netsuite, Recurly or Salesforce
  • Customer service experience
  • SaaS company experience



#LI-Remote #LI-MK1

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