Responsibilities:

Collections will be your #1 focus
Provide top-notch communication to our customers
Respond professionally to customer inquiries and requests in a timely manner, giving them the white glove treatment
Tackle past due accounts with enthusiasm and tenacity
Identify and resolve all accounts receivable discrepancies. Write-offs keep us up at night!
Become a subject matter expert in Recurly and Netsuite
Work collaboratively with our energetic sales and deal desk teams all day, every day
Provide monthly reporting and analysis on AR aging and overdue balances

Qualifications:

Bachelor’s degree
Collections and/or accounts receivable experience
Ability to collect crazy amounts of cash!
Excel proficiency
Passion for working with emerging technologies with an ability to understand new technical concepts
Highly organized, detail-oriented, and a self-starter with zeal for taking ownership
Strategic thinker who operates with extreme attention to detail and accuracy
Ability to work independently with little direction
Out-of-the box thinker
Motivation for excellence and exceeding expectations
Passionate about teamwork with an optimistic outlook
Responsive, customer service approach
Ability to manage multiple projects and meet deadlines
Strong problem-solving and time management skills
Excellent written and verbal communication skills
Excellent work ethic
Thrive in a fast-paced, growth environment

Preferred Qualifications:

#LI-Remote #LI-MK1

Accounts Receivable Analyst II