We are looking for a Mortgage Loan Officer Assistant!


Job Summary:

The Mortgage Loan Officer Assistant supports the Mortgage Loan Officer in all aspects of the loan application and approval process. This role involves handling administrative tasks, customer service, and client communication, ensuring the efficient and smooth processing of mortgage loan applications.


Key Responsibilities:

1. Client Interaction:

  • Greet and assist clients with inquiries on loan application and documentation.
  • Respond promptly to customer calls, emails, and messages.
  • Provide clients with information on loan application and documentation process.
  • Follow up with missing loan information and documents.

2. Administrative Support:

  • Assist in preparing and reviewing loan applications and documentation.
  • Collect and organize necessary documents from clients for loan processing. Input and update client information and loan details in the system.

3. Loan Processing:

  • Work closely with the Mortgage Loan Officer to ensure all required documents are complete and accurate.
  • Track loan applications and follow up on missing documentation.
  • Coordinate with underwriters, processors, and other relevant parties to facilitate timely loan approval.

4. Compliance and Quality Control:

  • Ensure all loan files comply with regulatory and company policies.
  • Assist in preparing files for audits and inspections.

5. Communication and Coordination:

  • Maintain clear communication with clients throughout the loan process.
  • Schedule and confirm appointments and meetings for the Mortgage Loan Officer.
  • Coordinate with internal departments to streamline loan processing.

6. Reporting:

  • Prepare and maintain detailed reports on loan application statuses.
  • Assist in the preparation of closing documents and ensure all conditions are met before closing.




Previous experience in US mortgage lending.

Experience with loan processing and customer service is a plus.


Excellent communication and interpersonal skills.

Strong organizational skills and attention to detail.

Ability to manage multiple tasks and prioritize effectively.

Knowledge of mortgage loan software and systems is desirable.


Working Conditions:

Full-time position.

Permanent Work from home setup.

Fixed Mon-Fri. 8 AM to 5 Pm Pacific Standard Time

Rate: $1,400/month

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