Remote Customer Service

Remote Customer Service Role

We are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role.

Job Description:

• Will be taking support calls, emails, and chats
• Will do data entry tasks such as support ticketing and order fulfillment, etc

Requirements/Skills:

• Updated resume with employment dates (Months and Years)
• Excellent written and verbal English communication skills
• At least a year of work experience as a Customer Service Representative
• E-commerce support experience is not required, but definitely a plus

MUST HAVE (Non-negotiable):

PC/Laptop specs:

CPU: At least i3 or AMD equivalent. For Mac devices, at least a 2013 model or newer.

RAM: 8 GB Operating System

(PC): Windows 10 or newer,

(macOS): Catalina (10.15) or newer

Internet: Stable ping 80 ms or less, 10 Mbps download and 10 Mbps upload speeds

Preferably a headset with a noise- canceling feature – No background noises

A decent webcam

Schedule: This will vary, but the majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.

Job Location: Remote/ Permanent work from home